Overview LEGAL DISCLAIMER – SHIPPING INFORMATION

CLONES ARE SOLD AS NOVELTY ITEMS, SOUVENIRS, AND COLLECTIBLES.

WE ENCOURAGE OUR CUSTOMERS TO CHECK THE LEGISLATION IN THEIR COUNTRY, STATE, PROVINCE, AND MUNICIPALITY PRIOR TO PURCHASING ITEMS FROM OUR STORE. AS TO IF THE PLANTS ARE CONSIDERED INVASIVE

TIKI AQUATICS IS UNABLE TO ANSWER ANY LEGAL QUESTIONS AND/OR MAKE ANY LEGAL DETERMINATIONS.

Plants Live Arrival Guarantee

WHAT WE GUARANTEE

24 Hours Live Arrival Guarantee* – In a rare case of live stocks dead on arrival, we must be notified within 24 hours by the same day of delivery. Please take clear photos of the damaged product and send it to us within 24 hours. Live Arrival Guarantee will be void after 24 hours of delivery.

All replacements are considered final and we will not replace the replacement.

Picture requirements: Take at least 2 clear photos of damaged product in their original, unopened & sealed transparent packing and send photos and orders information to our email within 24 hours: tikiaquatic@gmail.com
Please do not take picture of damaged plants, in your aquarium . Once they have been introduced to your aquarium It is no longer covered by our guarantee.

Please be aware that our Live Arrival Guarantee is subject to certain conditions. Specifically, the guarantee will not be applicable in cases where the package is marked as ‘invalid address’, ‘undeliverable’ or is ‘returned to sender.’ This includes situations such as a vacant delivery address, a missing apartment number, or any other issues that prevent the postal service from delivering your package.

It is crucial to provide accurate and complete shipping information to ensure the successful delivery of your order and the applicability of the Live Arrival Guarantee.

WE OFFER RE-SHIP OR EXCHANGE ON SOME ORDERS – CERTAIN circumstances MAY REQUIRE CUSTOMER TO PAY FOR SHIPPING ON EXCHANGE OR RESHIPS. TIKI AQUATICS WILL DETERMAIN IF ORDERS ARE ELIGBLE

TIKI AQUATICS TAKES NO RESPONSIBILITY FOR ANY ITEMS THAT ARE USED IN AN ILLICIT OR ILLEGAL FASHION.

TIKI AQUATICS RESERVES THE RIGHT TO TERMINATE ANY PURCHASE(S) MADE WITH THE INTENTIONS TO BE USED IN AN ILLICIT OR ILLEGAL FASHION AND/OR ANY OTHER PURPOSE OTHER THAN THOSE PREVIOUSLY STATED.

TIKI AQUATICS RESERVES THE RIGHT TO PERMANENTLY BAN ANYONE FROM USING THE SITE, FOR ANY REASON, AT ANY TIME.

WHAT WE GUARANTEE

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